Shipping and Delivery

ONLINE ACCOUNT
To be able to see stock availability, prices and-or to place an order, please create an online account. Once you’ve done that, and we have approved your account, you will be good to go.

PACK OUT TIME FRAMES
If you decide to place an order, we normally pack out same or next day. We aim to have orders placed before 12PM AEST, send out the same day.

MINIMUM ORDERS
We have no minimum order; you can order as little or as many as you would like.

POSTAL CHARGES
Free Delivery for Brisbane Metro
$25 flat fee for order up to $500
$40 flat fee for orders between $501-$1500
$60 flat fee for orders over $1500

TRACK YOUR ORDER
Once we’ve send your order, you will receive an email with a tracking ID so you can track your parcel.

DELIVERY ESTIMATE
Please note all orders are sent from Brisbane. 
Brisbane Metro takes approx. 1-2 working days.
Queensland outside metro area takes approx. 3-4 working dyas.
All state capitals apart from Perth take approx. 3-4 working days.
All regional and outer suburbs of state capitals take aprox. 5-6 working days 

Please note, we currently don't offer express delivery & no deliveries are done on the weekend. 

COURIERS
Our couriers are normally very reliable, but sometimes, delays do happen. In that case please check you tracking ID to see the latest updates.
Please note, once the couriers have picked up the order, it’s out of our hands and we cannot be held responsible for any delays.

(!) Especially leading up to the big days, for example, Valentine, Mother’s Day & Christmas, we do recommend you to place your orders early.

PICKUP
We don’t offer pickup, it’s delivery only.